Terms

Terms of service

The short version: you buy a runbook from DataBridge, Paddle handles the payment as merchant of record, we email a single-use link, and the bundle is version-locked to the date stated on its page.

What you are buying

One runbook bundle, delivered as Markdown files (one per chapter) and version-locked to the versions and review date stated on its page. You get a personal licence to read it and use it in your own work. No resale, no redistribution, no public posting. Access runs for 30 days from purchase.

Payment

Paddle is the merchant of record: Paddle takes the payment, issues the receipt or invoice, and handles tax. Card data never touches this site. Prices are shown in USD and match the Paddle catalog at the time of purchase.

Delivery

After payment, Paddle emails the receipt and we email a single-use link to the Markdown bundle. The link works once and stays valid for 30 days. A refund revokes access. If the email does not arrive, write to [email protected].

Refunds

Seven days, full refund, no reason required. Paddle processes the refund back to the original payment method. The refund policy has the steps and the exceptions.

No future-version promise

A runbook covers the versions and review date on its page. It is not a subscription and does not promise compatibility with later releases. If a platform change invalidates a runbook, the changelog says what changed and what the next step is.

Liability and consumer rights

The runbooks are technical documentation, not a warranty that a specific environment will be fixed. Nothing in these terms limits rights you have under mandatory consumer law. Questions about these terms: [email protected].

Privacy
What is collected for delivery, who processes it and how long it is kept is on the privacy policy page. This site has no accounts and no analytics script.

Questions about an order?

Email [email protected] with the Paddle order id. See also the privacy policy and refund policy.